FAQs

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Shipping & Delivery

Domestic shipping within the UK generally takes 1-3 business days

Shipping to Europe generally takes 3-5 business days

Shipping to U.S. generally takes 7-9 business days.

Shipping to Australia generally takes 6-7 business days.

Shipping to rest of the world generally takes 10 business days.

Shipping rates can vary depending on your region and are calculated at checkout.

Yes, we offer free shipping for domestic orders at £60 or more, international orders at $180 or more. Check the cart to see the current deal on domestic free shipping.

Yes, we ship our products all over the globe.

We ship globally.

If your country or region is not mentioned, please feel free to reach out.

There is processing time of orders, usually we'll send them out next day. Except when we're on holiday - you will hear from us if this is the case.

In the uncommon case where the processing time is longer than usual, it may be that we're restocking supplies. Your order will always be sent out as soon as we can.

Size

We offer 4 sizes in our press-on nails - XS to L. One of these sizes will fit you.

Find your size easily now.

Measure your nails and compare the measurements to YIJIU Size Chart. Detailed tutorial with graphs is here

Too busy to measure? Read anyway for tips on easy sizing. Most of our girls wear size S. When in doubts, go for S. If it doesn't fit, we can always exchange.

If none of our sizes fit you, reach out to us so we can make a custom size for you.

A custom size (adjustments to any one or all nail tips) is 20% more than the original price.

Refund, Return & Exchange

We do not offer refunds. If there is a quality issue, please contact us, we'll handle it.

Please enquire for more information about our Refund policy.

Yes. We will help you exchange if you ordered the wrong size. We do not exchange design.

Please reach out via DM or email info@yijiu.store within 7 days of receiving the order to start the process.

The customer will have to cover the small shipping fee.

Payments

We accept online payments from major credit card companies like Visa, Mastercard, and American Express.

Exchange

Exchange within 7 days if the size doesn't fit.

Worldwide shipping

Ship anywhere, rates available at checkout.

24/7 support

Send us a message anytime.